Terms & Conditions
Welcome to Russells Mills Flower Company! These terms and conditions outline the rules and regulations for the use of our website.
By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use our website if you do not accept all of the terms and conditions stated on this page.
Shipping
We currently only ship to addresses within the contiguous United States, excluding Alaska and Hawaii. All orders are shipped via standard shipping only; expedited shipping options are not available at this time. Due to order volume we are unable to combine orders or shipping costs at this time.
Sales Policy
All sales of dahlia tubers are final. We do not offer refunds or exchanges.
Account Creation
Customers have the option to create an account on our website, but it is not required to make a purchase.
Shipping Disclaimer
Please note that orders will start to ship once all danger of frost has passed in your area. Dahlia tubers are sensitive to freezing temperatures, and we want to ensure they arrive in the best condition possible. Estimated time frame to ship is early April.
Privacy Policy
We respect your privacy and are committed to protecting it. Any personal information you provide to us will be used solely for the purpose of processing your order and will not be shared with third parties without your consent.
Payment
Payment for orders is processed securely through Squarespace using Stripe. We do not store any payment information on our servers.
Order Restrictions
Some items may be limited to one per household. If you attempt to order more than the specified limit, your order may be refunded.
Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time without prior notice. By using this website, you agree to be bound by the current version of these terms and conditions.
Contact Us
If you have any questions about these terms and conditions, please contact us at info@russellsmillsflowerco.com